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Privacy Policy

Mobile Training is committed to protecting your privacy and handling personal information in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information when you:

  • Book a course through our website

  • Contact us via phone, email, or enquiry forms

  • Participate in training, assessment, or certification

  • Hire our VR simulator or other equipment

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Course booking details

  • Employment or workplace details (if required for training)

  • Payment information (processed securely via third-party providers)

2. How We Use Your Information

We use personal information to:

  • Process course bookings and enquiries

  • Deliver on-site and VR training, assessments, and certification

  • Issue Statements of Attainment (SOA) and Verification of Competency (VOC)

  • Communicate course confirmations, changes, or updates

  • Meet legal, regulatory, and compliance obligations

3. Disclosure of Personal Information

Your personal information may be disclosed where necessary to:

  • Partner Registered Training Organisations (RTOs)

  • Regulatory or licensing authorities (e.g., SafeWork NSW)

  • Service providers assisting with business operations (such as booking systems or payment processors)

We do not sell, rent, or trade your personal information.

4. Storage and Security

Mobile Training takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and retained only for as long as required for business or legal purposes.

5. Access and Correction

You may request access to, or correction of, your personal information at any time. We will respond within a reasonable timeframe and ensure your information is accurate and up to date.

6. Website Cookies

Our website may use cookies to improve functionality and user experience. Cookies do not personally identify users and can be disabled through your browser settings.

7. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Mobile Training
admin@mobiletraining.net.au
0460 304 823
Sydney, NSW